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How to Modify Existing Workflows in Jira: A Step-by-Step Guide
To modify the workflows in a Project you need to have Admin permission. To assign a workflow to project, go to the project settings where you want to add the workflow. Under project settings, you will see workflows and once you click on workflows. You will see Add Workflow option as shown below. Once you…
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How to Design and Implement Custom Workflows in Jira?
To create custom workflows in Jira you need to have Administrator permissions. Over the Jira home screen, you need to click over the cog wheel and look for Issues as shown below. Once you click over Issues, you will be redirect to below screen. On the lefthand side of the screen you can see workflows,…
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A Beginner’s Guide to Creating SLAs in Jira Service Management
To create SLAs in Jira Service Management, you need to be a Project Admin. Firstly, go to the Project where you want to setup SLAs and click over Project Settings as shown below. Under project settings, locate Request Management. Under request management you will see SLAs. Once you click over SLAs, you will see option…
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Azure DevOps vs Jira Software
Comparison as individual tools Azure DevOps Jira Azure DevOps is a Microsoft product that provides end-to-end application management from planning till deployment everything can be done under one tool Jira is a Atlassian product which is a powerful project management tool Key features include Boards, Repos, Pipelines, Test plans, Artifacts Key features include Project Management,…
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Streamline Your DevOps Pipeline with Atlassian’s Open DevOps Ecosystem
Atlassian Open DevOps A collection of integrated tools from Atlassian called Atlassian Open DevOps is intended to help teams with their DevOps procedures. By providing seamless integration of multiple tools and services, from planning and coding to deployment and operations, it streamlines the DevOps process. The main objectives are to facilitate more productive teamwork among…
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Jira Service Management – Different Plans & Features Comparison
Jira Service Management Plans in Detailed 1. Free Plan 2. Standard Plan 3. Premium Plan 4. Enterprise Plan Summary of Key Differences: Feature Free Standard Premium Enterprise Agents 3 agents max Unlimited Unlimited Unlimited SLA Management Not available Basic Advanced Advanced Incident Management Basic Full Advanced Advanced Automation Rules 500/month 5000/month 1000/month/users Unlimited Storage 2…
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How to Set Up SLAs in Jira Service Management
To setup SLAs in Jira Service Management, you need to have a project administrator role. The SLAs are setup at the project level, in-order to configure the SLAs you need to navigate to the project settings. Once you click over the project settings, you will see the SLAs by scrolling down on the left side…
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Step-by-Step: Creating a Knowledge Base for Jira Service Management
In this blog I am going to showcase you on how to setup knowledge base in Jira Service Management. Knowledge base articles are nothing but Confluence pages, we need to link the confluence space to JSM for the setup. Please note that we will be able to set this up if our confluence and JSM…
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Step-by-Step Guide to Exporting Confluence Pages and Spaces to Word\PDF
In this blog i will showcase how to export confluence pages and spaces into Word or PDF Firstly we will see how to export pages To export a page into Word or PDF you need to click over the more actions on the top right corner of the page. Under that you will see option…
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Mastering Document Imports into Confluence
In this blog i will be showcasing how to import documents into confluence page. At the time of page creation, we have an option to Import an external document into confluence page. You can select your desired type and click over that. If you click over word document, you will get a popup for the…