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Prompt-Based Agents vs Hosted Agents in Microsoft Foundry: How to Choose the Right Architecture
Introduction: One platform, two ways to build agents AI agents are moving beyond simple question-and-answer experiences. They can search information, call APIs, analyze files, coordinate multiple steps, and interact with business applications. As these solutions become more complex, developers need to decide not only which model to use, but also how the agent itself should…
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Making Customer Support Faster with Live Chat in Jira Service Management
One of the common expectations customers have when contacting a support team is: “Can I speak directly with a support agent instead of waiting for an email response or raising a ticket?” Traditionally, customers had to submit a request through the service portal and wait for an agent to respond. While this works well for…
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Beyond Tool Integration: Building Reliable AI Agents with Microsoft Foundry Toolboxes
The challenge of connecting AI agents to external systems AI agents are becoming more capable. They can search for information, analyze documents, process data, call APIs, and execute multi-step workflows. But to perform these tasks, an agent often needs access to external tools and services. For example, a research agent might need to search the…
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Migrating from Confluence to Microsoft SharePoint Online: The Comprehensive Enterprise Guide & Feature Mapping Matrix
Published by the Enterprise Cloud & Collaboration Practice at Canarys Automations Limited Executive Overview: The Enterprise Migration Imperative In today’s cloud-first enterprise landscape, digital workplace leaders are actively consolidating their productivity and collaboration ecosystems into Microsoft 365. While Atlassian Confluence has historically served engineering and project teams as an agile wiki, maintaining fragmented knowledge repositories…
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GitHub Copilot’s Mid-September Updates: Six Changes That Make AI Development More Enterprise-Ready
Adding AI to the developer workflow is now the easy part. The harder part for engineering leaders is running it at scale: controlling cost, keeping metadata consistent, catching vulnerabilities early, seeing what developers use, and keeping code review useful rather than noisy. GitHub’s mid-September releases address those operational questions. They span model selection, governance, security,…
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Canarys Achieves Microsoft’s Agentic DevOps with Microsoft Azure and GitHub Specialization
In 2024, Canarys earned Microsoft’s Advanced Specialization in DevOps with GitHub on Microsoft Azure. Since then, the way software is built has changed dramatically. AI-assisted coding has moved from experiment to everyday practice, and agent-driven development is quickly following. Microsoft’s program has evolved to match, and it is now the Agentic DevOps with Microsoft Azure…
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Atlassian Price Increase: What’s Changing, Why It Matters, and What Teams Should Do
Overview Atlassian’s Cloud pricing story now has two important timelines. In the recent 2026 update, another round of Cloud list-price increases from October 13, 2026, with different percentages by product, plan, and seat band. What is changing across Atlassian products? Product or offering October 2026 update reported Jira Cloud Standard and Premium +7% for organisations…
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Turn Jira Events into Automated Actions with ScriptFabric
We’ve all experienced this while managing Jira. An issue is created, a Critical bug needs attention, a Story needs its standard subtasks, or an issue moves to a new status-and someone still needs to take the next action. These small manual steps may seem routine, but as Jira usage grows, they quickly add up. Teams…
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GitHub DevSecOps Platform. We just didn’t notice!
For years, GitHub has been synonymous with source code management. Developers thought of it as the place to host repositories, collaborate through pull requests, and manage issues. That perception is changing rapidly. GitHub is no longer just a Git hosting platform. It is evolving into a unified DevSecOps platform where planning, development, security, automation, package…
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Choosing the Right Jira Automation Tool: Why ScriptFabric Stands Out
Choosing the Right Jira Automation Tool Isn’t Easy You start exploring automation tools, and suddenly you’re comparing dozens of features-workflow automation, scripting, scheduled jobs, event listeners, calculated fields, UI customization, reusable code, and more. At first, many tools appear similar. They all promise to automate repetitive tasks and improve productivity. But as your Jira environment…